Revival Women’s Health | Decatur, GA
Full-Time | In-Person

About Revival Women’s Health

Revival Women’s Health is a concierge women’s health practice redefining midlife care.

We serve women who are seeking something different from traditional healthcare — unhurried visits, thoughtful partnership, and care delivered with both clinical excellence and genuine presence.

We believe the details matter. From the way the space feels to the way a phone call is answered, Revival operates with intention. We are building a practice that exudes warmth, professionalism, and high-quality care.

This is the first full-time hire for the practice and a foundational role in how Revival operates and grows. This role reports directly to the Founder/CEO and Practicing Physician Dr. Taniqua Miller. We are seeking someone who understands that exceptional care delivery includes operational excellence, hospitality, presentation, and follow-through.

Position Summary

The Practice Operations & Member Experience Lead owns the day-to-day operations of Revival Women’s Health.

This role is responsible for:

• Owning front-of-house excellence
• Ensuring smooth, organized clinic flow
• Protecting and elevating the member experience
• Supporting thoughtful, sustainable practice growth
• Maintaining operational systems and standards
• Partnering closely with the physician founder

This is not a task-based administrative position. It requires ownership, initiative, sound judgment, and pride in doing things well. The right candidate will see this role as theirs to steward and strengthen.

Core Responsibilities

Practice Operations

• Oversee and execute daily clinic operations with precision
• Ensure schedules are optimized and clinical flow is protected
• Maintain organized, efficient systems and refine SOPs as needed
• Anticipate operational gaps and proactively propose solutions
• Coordinate supplies, vendors, and administrative logistics
• Uphold confidentiality and professionalism at all times

Member Experience

• Serve as the welcoming and composed presence of the practice
• Manage pre-appointment prep, check-in, check-out, and payment processes seamlessly
• Communicate clearly and warmly with members via phone, portal, and in person
• Ensure onboarding and ongoing touchpoints reflect the Revival standard
• Maintain a calm, attentive, hospitality-forward environment

Presentation, timeliness, attention to detail, and professionalism are essential in this role. These qualities directly shape how members experience care at Revival Women’s Health.

Growth & Practice Stewardship

• Support consistent and thoughtful membership growth through follow-up and relationship management
• Represent the practice with professionalism in community interactions
• Ensure prospective members feel informed, cared for, and respected
• Maintain consistent follow-through and organized outreach tracking
• Support growth initiatives as identified by practice leadership

Growth matters — but it must align with the Revival way: intentional, relational, and sustainable.

The Ideal Candidate

You may be a strong fit if you:

• Have 3–5+ years of experience in a medical or high-touch service environment
• Take pride in organization, professionalism, and presentation
• Naturally operate with initiative and accountability
• Think ahead and solve problems without waiting to be asked
• Value working in a smaller, intentionally paced, high-touch environment
• Understand that hospitality and healthcare are intertwined in this model
• Enjoy contributing meaningfully to a growing business

This role requires emotional intelligence, discretion, maturity, and sound judgment.

We are looking for someone who wants to be a part of building something meaningful.

Qualifications

Required:

• Prior experience in a medical or healthcare setting
• Strong organizational and administrative skills
• Excellent written and verbal communication
• Ability to manage competing priorities independently
• High level of professionalism and discretion

Preferred:

• Experience in concierge or membership-based practices
• Experience working closely with a founder or small business owner
• Familiarity with EHR systems and scheduling platforms

Work Structure

• Full-time
• In-person, five days per week in Decatur
• Future hybrid flexibility may be considered as the practice evolve
• Opportunity for professional growth as the practice expands

Compensation & Benefits

Salary:
$58,000–$68,000 annually, commensurate with experience

Benefits Include:

• Health insurance stipend
• Paid holidays
• PTO and Sick Time Off
• Complimentary membership to Revival Women’s Health
• Predictable weekday schedule
• No evenings or weekends, with occasional exceptions for select community events
• Professional development support

Why Join Revival Women’s Health?

Revival Women’s Health is building something intentional.

We are a concierge practice focused on delivering care that feels thoughtful, organized, and personal. We value professionalism, strong relationships, and attention to detail.

This is a foundational role in a growing practice. Your work will matter. Your ideas will be heard. And your contributions will help shape how Revival operates day to day.

If you take pride in doing things well, enjoy ownership, and want to be part of building something meaningful, we would love to meet you.

Learn more: https://www.joinrevival.co/

Equal Employment Opportunity

Revival Women’s Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected category under applicable law.